Open Clinic Hours

Overview

  • 9:00am to 11:00am Monday through Friday
  • Call or Text 717-843-6060 upon arrival to check in
  • First-Come First-Served
  • One owner allowed in the building
  • Animals in distress will be triaged
  • Bring proof of most recent Rabies Vaccination

What the Morning Looks Like

  • Our phones come off service at 8am. If you call before 8am, you will be speaking with a member of an on-call service group, not Hill Street Veterinary Hospital. This on-call service group cannot arrive your pet into our hospital. Please call again after 8am to check in.
  • Call/Text 717-843-6060 upon arrival. Our doors remain locked until noon each day. We cannot easily accommodate the volume of traffic that occurs during these hours; therefore, we will check you in remotely. Once it is your turn, a staff member will call/text you to meet them at the front door.
  • One person is allowed in the building with the patient. Masks are optional. We do ask that if you are exhibiting any cold-like symptoms to please wear a mask at that time.
  • First-Come, First-Served. Our parking lots are under 24-hour video and audio surveillance. Each morning we review the video footage to ensure that patients are seen in the order in which they arrived, not just the order in which the phone calls are taken.
  • Between 8am and 9am, the only animals we take into the building are either surgical dropoffs or are here for fasted blood work.
  • Patients with non-emergent issues here for Open Clinic will not be seen before 9am.
  • You may opt to complete your visit Curbside. Please make this known to the staff and we will come to you when it is your turn.

Capacity

On occasion, the volume of patients who show up during these hours exceeds the amount of time we have available to provide the desired service. Once we hit a certain level of cases, or “capacity”, we start to turn people away for the day. If your pet is ill and should not wait another day to be seen, please come early to the Open Clinic hours to decrease the possibility of being transferred to another facility.

Open Clinic Hours

Overview

  • 9:00am to 11:00am Monday through Friday
  • Call or Text 717-843-6060 upon arrival to check in
  • First-Come First-Served
  • One owner allowed in the building
  • Animals in distress will be triaged
  • Bring proof of most recent Rabies Vaccination

What the Morning Looks Like

  • Our phones come off service at 8am. If you call before 8am, you will be speaking with a member of an on-call service group, not Hill Street Veterinary Hospital. This on-call service group cannot arrive your pet into our hospital. Please call again after 8am to check in.
  • Call/Text 717-843-6060 upon arrival. Our doors remain locked until noon each day. We cannot easily accommodate the volume of traffic that occurs during these hours; therefore, we will check you in remotely. Once it is your turn, a staff member will call/text you to meet them at the front door.
  • One person is allowed in the building with the patient. Masks are optional. We do ask that if you are exhibiting any cold-like symptoms to please wear a mask at that time.
  • First-Come, First-Served. Our parking lots are under 24-hour video and audio surveillance. Each morning we review the video footage to ensure that patients are seen in the order in which they arrived, not just the order in which the phone calls are taken.
  • Between 8am and 9am, the only animals we take into the building are either surgical dropoffs or are here for fasted blood work.
  • Patients with non-emergent issues here for Open Clinic will not be seen before 9am.
  • You may opt to complete your visit Curbside. Please make this known to the staff and we will come to you when it is your turn.

Capacity

On occasion, the volume of patients who show up during these hours exceeds the amount of time we have available to provide the desired service. Once we hit a certain level of cases, or “capacity”, we start to turn people away for the day. If your pet is ill and should not wait another day to be seen, please come early to the Open Clinic hours to decrease the possibility of being transferred to another facility.